Pricing that scales with your shop
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MonthlyAnnual (Save 20%)
Starter
For small shops moving beyond spreadsheets.
$99/mo
Core Features
- 1 location limit
- 3 included users
- 150 work orders per month
- 10 GB included storage
- SMS available via metered add-on
- No included AI credits
- No API or outbound webhooks
Limits
- Work Orders150/mo
- Users3
- Shops1
Most Popular
Pro
The complete operating system for one serious repair shop.
$199/mo
Core Features
- 1 location limit
- 10 included users
- 10,000 work orders per month
- 50 GB included storage
- 500 included SMS/mo
- 1 shop display license
- POS & terminal workflows
- Booking, time clock, and reviews
Limits
- Work Orders10,000/mo
- Users10
- Shops1
Business
For busy shops and small multi-location operators.
$449/mo
Core Features
- 2 included locations
- 20 included users
- 25,000 work orders per month
- 200 GB included storage
- 1,000 included SMS/mo
- 3 shop display licenses
- API & outbound webhooks (50k/mo limit)
- Advanced automations & exports
Limits
- Work Orders25,000/mo
- Users20
- Shops2
Enterprise
For franchises, high volume, and custom SLA needs.
$1,500+/mo
Core Features
- 100 locations & 500 users default
- 100,000 work orders per month
- 1 TB storage & 10,000 SMS/mo default
- 50 shop display licenses
- API & webhooks (500k/mo limit)
- SSO / SAML / OIDC integration
- Local AI / Ollama support
- Dedicated support path
Limits
- Work Orders100,000/mo
- Users500
- Shops100
What each plan looks like
See the interface you get at each tier.
Starter — Core dashboard with KPIs
Pro — Advanced analytics and reporting
Business — Exports and migrations
Enterprise — White-label branding
Compare plans in detail
| Feature | Starter$99/mo | Pro$199/mo | Business$449/mo | Enterprise$1500+/mo |
|---|---|---|---|---|
Locations | 1 limit | 1 limit | 2 included | 100 default |
Users | 3 | 10 | 20 | 500 default |
Work Orders | 150/mo | 10,000/mo | 25,000/mo | 100,000/mo default |
Storage (PDFs & Photos) | 10 GB | 50 GB | 200 GB | 1 TB default |
SMS Notifications | 0 (Metered) | 500/mo | 1,000/mo | 10,000/mo default |
Kanban Dispatch Board | ||||
Customer Portal | Basic | Full | Full | Full |
Ticket Lifecycle (12 stages) | ||||
QC Enforcement Checklist | Manual | Manual (AI optional) | Manual (AI optional) | Contracted |
Inventory Management | Basic | Full single-shop | Cross-location | Contracted scale |
Analytics & KPI Dashboards | Basic KPI dashboard | Advanced analytics | Multi-location dashboard | Contracted scale |
Shop Floor Display | 1 display | 3 displays | 50 displays default | |
Voice-to-Text & Realtime Voice | AI Add-on (Voice-to-Text) | AI Add-on + Realtime Voice | Contracted | |
Knowledge Base | 50 articles (2 levels) | 500 articles (5 levels) | 2,000 articles (8 levels) | 10,000 articles default (12 levels) |
iFixit Repair Guides | 50/mo | 500/mo | 2,000/mo | 10,000/mo default |
System Builder AI | 10 manual builds/mo | 50 manual builds/mo | 200 manual builds/mo | 1,000 manual builds/mo default |
Plugins & Extensions | Selected built-ins | Included | Included | Included |
Plugin Marketplace | Standard catalog | Full catalog | Custom policy | |
Time Clock & Payroll Export | ||||
POS & Terminal Workflows | Included | Advanced | Contract | |
Appointment Booking Widget | ||||
Google Reviews Integration | Included | Higher volume | Contract | |
Customer & Bulk Export | Basic CSV | Standard CSV | Advanced CSV / Full export | Contracted |
API & Outbound Webhooks | Included (50k/mo limit) | Contracted | ||
White-Label & Custom Domain | Add-on / Manual approval | Included | ||
SSO / SAML / OIDC | Included | |||
Priority Support | Standard | Priority email | Priority + Migration path | Dedicated path |
Onboarding Support | Self-serve | Guided setup call | Onboarding path | White-glove migration |
Deployment Flexibility
Self-Hosted & Private Cloud
Run RepairOps on your own hardware or private cloud. Choose the level of control and support that fits your operations.
Self-Service
For technical shops wanting full control of their infra.
$1,990/yr
- Docker stack & documentation
- Security & update notices
- Community-style support
- Guardian Local telemetry included
No hands-on infrastructure support in base license.
Contact SalesRecommended
Supported
Self-service package plus email support and update guidance.
$399/mo
Setup quoted separately- All Self-Service features
- Guided setup & deployment support
- Required Guardian reporting
- Backup/update health visibility
- Email support & update guidance
Perfect for shops wanting control with guided setup.
Contact SalesBusiness
Supported package plus migration and scheduled maintenance help.
$799/mo
Setup quoted separately- All Supported features
- Multi-location support
- API & webhooks with limits
- Migration & setup assistance
- Scheduled maintenance guidance
For busy shops where self-hosted support is critical.
Contact SalesEnterprise Private Cloud
Custom SLA, SSO, white-label, dedicated support, negotiated limits.
$1,500+/mo
Annual prepaid preferred- Custom SLA & support obligations
- SSO / SAML / OIDC integration
- White-label branding & custom domain
- Local or hybrid AI/Ollama options
- Negotiated resource/seat limits
Support obligations defined before purchase.
Contact Sales⚠️ Privacy and support boundary
Guardian telemetry is outbound-only and strictly limited. It monitors platform metrics (version, uptime, queues, and backup status) but never collects customer names, ticket contents, database records, payment information, or keys.
Add-On
Supercharge your techs with AI
RepairOps works perfectly as a standard shop management tool. But if you want to skip manual note-taking and diagnostics, bolt on an AI package.
AI Ready (BYOK)
Bring your own API key — zero markup, full control.
$49/mo
BYOK — use your own
N/A — you pay providers directly
- Bring your own API key
- Multi-provider routing
- Usage logs & budgets
- All AI task types
- No credit caps
AI Assist
Get started with AI-powered intake and note cleanup.
$79/mo
200 credits/mo
Hard cap: 400 credits/mo (2×)
Blocked until top-up
- 200 managed credits/mo
- Hard cap at 400/mo
- Intake parsing
- Note cleanup & summaries
- Smart categorization
AI Copilot
Full AI power with diagnostics, QC, and manager insights.
$149/mo
500 credits/mo
Hard cap: 1,000 credits/mo (2×)
Blocked until top-up
- 500 managed credits/mo
- Hard cap at 1,000/mo
- Everything in AI Assist
- Diagnostic suggestions
- QC pre-check
- Manager insights & analytics
Enterprise AI
Included with Enterprise — 2,000 credits with local model support.
Included
2,000 credits/mo
Hard cap: 5,000 credits/mo (2.5×)
Blocked until top-up
- 2,000 managed credits/mo
- Hard cap at 5,000/mo
- Local models (Ollama)
- Custom provider routing
- Compliance & data residency
- Dedicated AI infrastructure
Need more credits?100 for $15 · 500 for $60 · 1000 for $100
Fair-use caps prevent runaway costs — no surprise bills. When you hit your cap, AI pauses until your next cycle or a top-up. BYOK plans have no caps.
Frequently asked questions
Everything you need to know about billing and selecting the perfect plan for your shop.